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Website terms and conditions of use

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Surell Solutions' relationship with you in relation to this website. If you disagree with any part of these terms and conditions, you are asked to no longer use our website.

The term 'Surell Solutions' or 'us' or 'we' refers to the owner of the website. Our company registration number is 08997841, in England & Wales. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are the property of their respective trade mark owners.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Copyright notice

All content, unless otherwise stated, is copyright © 2012 - 2018 Surell Solutions Ltd (company 08997841). All rights reserved.

GDPR compliance statement

Surell Solutions Ltd. (“Surell Solutions”) respects and complies with the EU General Data Protection Regulations (GDPR).

Some of the key ways we comply with these regulations are:


We explain what you’re consenting to clearly and without ‘legal jargon’, and ask that you explicitly consent to contact from us.

Breach Notification

In the event of a breach we will notify affected users within 72 hours of first having become aware of the breach.


Right to Access

Users can request confirmation as to whether or not personal data concerning them is being processed, where and for what purpose. Further, we shall provide a copy of the personal data, free of charge, in an electronic format.

Right to be Forgotten

Once we have compared your (the subjects') rights to "the public interest in the availability of the data", we will delete your personal data where you have requested this.

Data Portability

We allow you to receive the personal data concerning you, which we will provide in a 'commonly used and machine readable format' and you have the right to transmit that data to another ‘controller’.

Privacy by Design

We implement appropriate technical and organisational measures, in an effective way, in order to meet the requirements of this Regulation and protect the rights of data subjects'. We hold and process only the data absolutely necessary for the completion of our duties (data minimisation), as well as limiting the access to personal data to those needing to act out the processing.


Privacy policy

Section 1 - What do we do with your information?

If you choose to fill in a contact form on our website, we will store that information for 6 months and only use it for the purpose of contacting you in relation to that enquiry.

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your explicit permission, we may send you emails about our products and other updates.

Section 2 - Consent

How do you get my consent?

When you provide us with personal information on the creating account page, we ask you to explicitly consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so.

Section 4 - Data Storage

Your data is stored through Surell Solutions’ data storage and databases on secure servers. We store your data on a secure server behind a firewall.

Section 5 - Third-party services & links

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We encrypt your data using 256-bit AES encryption.

If you provide us with your personal information, the information is encrypted using secure socket layer technology (SSL) and stored with industry-standard encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we implement generally accepted industry standards.

Section 7 – Cookies - Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at

Gabby Promotion terms and conditions

  1. By participating in the Gabby Promotion (the “Promotion”), you agree to be bound by these terms and conditions.

  2. To enter this Promotion, you must:

    1. be 18 years of age;

    2. have a valid Facebook account;

    3. have commented on the post;

    4. be able to submit your entry via Facebook (via app or online); and

  3. No purchase necessary to enter however, entrants must pay their own costs for connecting to the Internet.

  4. Promotion Period: This Promotion is open from 00:01 GMT on 15th April 2019 until 23.59 GMT on 13th May 2019.

  5. Only one entry will be accepted per person throughout the Promotion Period.

  6. There is 1 prize available

  7. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, by or via third parties or syndicates, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of scripts, “brute force‟, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that participant’s entries into the draw in a way that is not consistent with the spirit of the Promotion, that person’s entries will be disqualified and any prize awarded will be void.

  8. Entries must be submitted by 23.59 GMT on 13th May 2019.

  9. Receipt of entries will not be acknowledged. We do not accept any responsibility or liability for lost entries or entries which are delayed, damaged, corrupted, incomplete or not received.

  10. All eligible entries shall be entered into the Promotion from which one winner of the Prize will be selected at random on 21st March 2019. The Winner will be selected at random using a random number generator prize draw.

  11. Gabby’s decision is final and no correspondence will be entered into.

  12. The winner will be notified within 1 day of the draw via social media using a direct message from the Gabby Facebook page. Winners will be required to respond to confirm eligibility plus acceptance of the prize within 24 hours of initial contact. If Gabby is unable to contact the Winner via their Facebook account (used to enter the Promotion), within 24 hours of the Prize draw, the Prize will be forfeited and another winner will be selected at random from the original entries.

  13. Prize confirmation will be sent to the Winner’s via email, once the Winners have provided their contact email address as part of the prize fulfilment process.

  14. The prize will be sent out via post as soon as the winner’s address is confirmed via email.

  15. Any costs or expenses not expressly included in the Prize pursuant to these Terms and Conditions including without limitation, accommodation, food and drinks, transport and spending money will be the sole responsibility of the Winners and their travelling companions.

  16. The Prize is non-transferable to anyone else including another family member of the Winner or any other named person and cannot be sold, bartered or substituted for any other prize. No cash alternative is available. Gabby reserves the right to substitute the Prize for an alternative equivalent prize if for any reason beyond the control of Gabby.

  17. The Prize may not be used in conjunction with any other Promotion or promotional fare mounted by Gabby or any third party.

  18. It is a condition of accepting the Prize that the Winner gives consent to Gabby to publish their image, name and county of residence in association with the Prize in any and all forms or media as required by law or otherwise in connection with the promotion of Gabby.

  19. Gabby’s decision regarding selection of the Winners and the awarding of the Prize is final and no further correspondence shall be entered into concerning the matter.

  20. Gabby reserves the right to withdraw or cancel this Promotion at any time, in the event of unforeseen circumstances.

  21. This Promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. All Entries must comply with the Facebook Terms of Use, the Facebook Code of Conduct and any other relevant Facebook terms or policies in operation from time to time.

  22. These Terms & Conditions are subject to English Law and the exclusive jurisdiction of the English courts.

Surell solution accepts no responsibility for any damages caused via the use of Gabby.  

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